REPLACEMENT PARTS NOTICE: Please contact us for replacement parts. For returns or exchanges, please contact the retailer where your product was purchased.
REPLACEMENT PARTS NOTICE: Please contact us for replacement parts. For returns or exchanges, please contact the retailer where your product was purchased.
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Do you need help with your Air Swimmer? You should find the answers you need below!
ILLEGAL KNOCKOFFS
Due to the popularity of Air Swimmers, many factories overseas have copied our product illegally. If you bought an illegal knockoff, we cannot help you. These knockoff products were not made by us. If you received one, please return it to the store where you purchased it.
If your Original Air Swimmer (shark, clownfish, or bass) is legitimate, the front and back of the box must say "Air Swimmers", the lower right corner on the back of the box must say "William Mark Corporation" underneath our logo. The Air Swimmers Extreme version is a licensed reproduction by the company WowStuff of our product and is legitimate even though it doesn't meet these conditions.
There are unfortunately also Angry Birds knockoffs. To determine if your Angry Birds Air Swimmer Turbo is legitimate, the text on the front and back should read "Remote Controlled Flying Angry Birds Air Swimmers Turbo" and the image on the front should be of an Angry Bird knocking down a wooden structure complete with pigs. On the back of the box in the lower left hand area it should have "William Mark Corporation" and our logo along with Rovio's logo. Again the Toys R Us package is slightly different with the WowStuff logo on the bottom of their (larger) box, but is still legit.
We cannot replace defective knockoffs that were made by others in violation of our patents, trademark, and copyrights.
ASSEMBLY PROBLEMS
If you need help assembling your Air Swimmers Shark, Clownfish or Bass, please watch the instructional video. If you need help assembling your Angry Birds Air Swimmers Turbo, please watch the Angry Birds instructional video These videos should answer any questions you may have and feel free to post a comment with your question if we left something unanswered in the video. You may also find your answer in our Air Swimmers FAQ.
MISSING OR LOST INSTRUCTIONS
Download instructions by clicking on the link for your product:
REFUNDS
If you would like to return an Air Swimmer for a refund, you must return it to the store where you purchased it. We are a wholesale company that sells only to distributors and retail stores, so we cannot give refunds at the retail price.
Here are some other excellent places for more information and continued excitement:
Tutorials/Instructions:
Our video assembly instructions: https://www.youtube.com/watch?v=zG9pBD0tr9g
Air SwimmerTM Extreme assembly video instructions: https://www.youtube.com/watch?v=5CGL_JWZAlc, https://www.youtube.com/watch?v=USIe6VnGxBQ
Vat19’s excellent Air Swimmer page: http://www.vat19.com/dvds/air-swimmers-remote-control-flying-fish.cfm
NightFlyyer's tutorial on how to easily store an Air SwimmersTM : https://www.youtube.com/watch?v=zQJ96H0YT3s
Online forums and fanpages:
Air Swimmers' World: the self proclaimed "The official Air Swimmers Fan Site": http://airswimmersworld.com/
RC Groups.com discussion: http://www.rcgroups.com/forums/showthread.php?t=1487271
NightFlyyer's informative and entertaining video program featured Air Swimmers: http://www.rc-television.org/
We've got bigger fish to fly! Learn to set up and fly your Air Swimmers RC clownfish or shark.
View the Air Swimmers Clownfish instruction video and click here to Download a PDF to print.
We've got bigger fish to fly! Learn to set up and fly your Air Swimmers RC clownfish or shark.
View the Air Swimmers Clownfish instruction video and click here to Download a PDF to print.
CalCoast Toys, LLC was founded by Patrick Ross, the co-creator of Feisty Pets®. For years, Patrick worked with Mark Forti of the William Mark Corporation (WMC) as a distributor of all WMC products. Mark Forti is the genius inventor and creator behind Feisty Pets, X-Zylo®, Air Swimmers®, Flitter Fairies™, and all WMC® branded flying toys. William Mark Corporation was founded in 1991 when Mark Forti invented its first flying toy: the X-Zylo flying gyroscope. Patrick started in online sales at the age of 12 and opened his own toy business in college. Patrick and Mark started working together after discovering at the New York Toy Fair that they both had the same accountant. After years of creative brainstorming on WMC's flying toys, Mark and Patrick created the Feisty Pets plush brand in 2016. When Mark decided it was time to hang up his toy-inventor hat and pick up his movie-making hat to create his film Why in the World, he decided to hand the reigns of all the WMC brands over to his chief creative deputy and distribution partner, and so CalCoast Toys was born! Read More
Please contact us for replacement parts for any WMC product. For returns and exchanges, please contact the retailer where your product was purchased.